Zetafax supports a wide range of hardware and software options ensuring there is a solution for every business, regardless of size and requirements. Options include analog and digital intelligent fax boards, most digital and analog V.34 modems and fax over IP (FoIP) software.

Fax over IP (FoIP)

The Zetafax Fax over IP Connector (chargeable add-on) provides an efficient way to integrate a fax server and phone systems. Voice over IP (VoIP) phone systems can be used for faxing directly, saving the cost of installing separate phone lines for the use by the fax Server.

For phone systems that are not IP, Zetafax supports a range of media gateways that will manage the communication between the PBX and the IP network via T.38 and enable conversion from T.38 to T.30 for communication over the PSTN, enabling compatibility with traditional fax machines.

The Zetafax FoIP Connector uses technology enabled by Brooktrout SR140 software.
Integration with Brooktrout SR140 software

It is also possble to enable FoIP with a Brooktrout TR1034 intelligent fax board.
Integration with Brooktrout FoIP.

Intelligent Fax Boards

Intelligent fax boards are a great solution for companies that need to send high volumes of faxes at low cost. Zetafax supports fax boards from Dialogic (Brooktrout & Eicon), many of which incorporate error correction to reduce call failure frequency and advanced compression techniques (MMR) to cut call times. These performance features, lacking on modems, result in fewer lost faxes and lower running costs, which usually pay for the initial hardware investment in a matter of months.

Intelligent fax boards are available in two types; analog and digital (BRI, PRI or T1).

Brooktrout TR1034 Range

For optimal results we recommend the Brooktrout TR1034 range of intelligent fax boards (manufactured by Cantata) due to their superior speed and error correction features. TR1034 boards are available in analog, BRI and PRI form and support from 2 to 30 channels depending on model.

Estimated saving per year using a TR1034 compared with a V.17 modem*

Brooktrout TruFax Range

If you are looking for a budget intelligent fax board then we recommend the Brooktrout TruFax range which we can supply with 1, 2 or 4 channels in analog or digital (BRI) form. Please note that TruFax boards do not include error correction and should only be used in situations where fax traffic is low.

For more information on selecting and purchasing a suitable intelligent fax board please contact us.

Modems

Modems are useful for small businesses and users who wish to travel with a mobile fax solution on their laptop for out-of-office use. Modems are limited by lack of error correction and advanced compression techniques. As a result they are only suitable when fax throughput is low and faxing is not a critical component of the business. If several users require faxing facilities then an intelligent fax board is likely to be the more cost effective solution in the long-term.

Zetafax supports the following classes of modem: Class 1, Class 2, Class 1.0 and Class 2.0.
Fax devices supported by Zetafax.

Equisys has tested the MultiTech® MultiModem® ZDX (model: MT5656ZDX) with Zetafax. A technote on installing and configuring this device can be found here.

Fax over IP (FoIP)

Zetafax provides a highly scalable network faxing solution which can be fully integrated into an IP environment alongside voice and data communication. It’s simple to deploy (no changes to your PBX system are necessary) and supports a hybrid infrastructure. Most new PBX systems support FoIP via a standard Ethernet card and many traditional PBXs now have IP capability available as an upgrade option.

To enable FoIP with Zetafax either a Cantata/Brooktrout TR1034 intelligent fax board or IP call control software from Dialogic/Eicon (Diva Server SoftIP) is required.
Integration with Eicon Diva Server SoftIP
Integration with Brooktrout FoIP.