Privacy Statement

Banksia Software respects our customers information privacy. We are bound by and commited to the National Privacy Principals under the Privacy Act 1988.

This statement sets out the principles governing the use of your information. By contacting us and by using our web site generally, you agree to the collection of your information and its use in the following manner.

How we collect your information

  • We collect your personal information when you contact us either directly or via inquiries with our suppliers, or by visiting our web site, or when we make contact with your organisation in order to promote our products and services.
  • We only collect basic information to allow us to maintain contact with you. This includes name, address, telephone, fax, e-mail and company details, product interests and notes relating to communications that we have had with you.
  • We do not collect any personal sensitive information as this is not necessary in order to do business with you.
  • We may supplement the information that you provide with information we receive from third parties.

How we use your information

  • For the avoidance of doubt, Banksia Software does not pass data to any third parties except in the following circumstances:
    • to enable you to gain access to the restricted parts of certain Service Providers' Information;
    • to enable you to receive information you have requested to be sent to you by post (we will disclose your address);
    • to enable you to receive an on-line pay Service.

  • On occasions when we disclose your information to our service providers, agents or contractors as detailed above, we require these companies to protect your information to the same standard of care as we do.

  • We use your details to maintain contact with you to provide new or updated product information that only relates to the products or services we provide in Australia.
  • We may use cookies only to store information such as your User ID and your session identifiers to enable us to identify whether you are registered on our web site and, if so, to shortcut your access to the site. We will only read cookies from your cookie file placed there through your web browser's interaction with the site.
  • Our site may link to other web sites such as our suppliers, and we are not responsible for their data privacy policies or procedures or their content.

Your information is secure

We use security techniques and processes to ensure that your personal information is kept safe. We ensure that there are physical, electronic and procedural safeguards to protect your information that is held by us. For example, your personal information is stored in secured office premises, in electronic databases requiring logins and passwords for access.

  • Access to information stored electronically is restricted to staff who's job purpose requires such access.
  • We require all staff to maintain the confidentiality of customer information.